Ordering and Delivery
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Your order will be processed and shipped within 2 - 3 days. Except on public holidays. Shipping is €6.95 (NL) and free shipping on orders over €100 (NL).
For questions about countries not listed above, please contact our customer service.
Right of withdrawal
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You can return your order within a cooling-off period of 14 days after receiving your order. The costs of returning are for your own account. The returns process is as follows:
- Report your return via our contact form.
- Pack the material as best as possible and hand it in at a postal point.
- All returned items will be carefully examined. The basic principle here is that the consumer may only inspect the item as he would in the store.
- You will receive the return amount within 5-10 working days.
-AdFi Toys reserves the right to refuse any return that does not comply with the above.
NB. If your total order value after return is less than €100, the original shipping costs (€6.95) will still be charged and offset against the amount to be refunded.